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Marfin Bank » Ofiter Operatiuni Carduri

(job inactiv)

Locatie:

Data adaugarii: 2011-09-02

Responsabilitati
Attributions of the Cards Operations Officer within Marfin Bank (Romania) S.A.:

1. Daily ATM management

• Provides back-up for ATM Management activity;

• Ensures a proper communication in case of incidents with: the ATM supplier, card processor/ outsourcing company, responsible branches, the involved departments from the Bank;

2. Current Activities

• Drafts and/or authorizes, on a daily basis, the files and operations for the transactions associated with the cards issued by MARFIN BANK ROMANIA;

• Drafts and/or authorizes, on a daily basis, the files and operations for the transactions associated with the cards acquired on MARFIN BANK ROMANIA ATMs;

• Solves the settlement processing errors occurred in the daily flow;

• Initiates and monitors procedures of data processing and operations in the cards management core system of (Prime), and also in the Bank's Core Banking System (T24) in order to properly post records of accounts associated with the cards attached to them;

• Performs daily and monthly reconciliation of the transitory accounts used in order to reveal the card operations according with National Bank of Romania and NOSTRO statements received;

• Investigates and corrects the balance differences on the transitory accounts related to card activity;

• Monitors MARFIN BANK ROMANIA's cards activity and operations' registration, including bookkeeping, in strict compliance with Visa Europe, MasterCard, National Bank of Romania and MARFIN BANK ROMANIA regulations.;

• Exchanges and processes files (balances, payments, transactions, applications);

• Drafts and updates the internal procedures related to card activity;

• Drafts and updates the contracts and application forms for the cards issuing;

• Initiates, monitors and solves the charge-backs both on issuing side, as well as on acquiring side;

• Monitors the transactions that exceed preset parameters and for which we receive alerts from the fraud management systems (Visor, Safeguard);

• Update Visa , MasterCard changing request;

• Transmits to the designated company the data base for statement personalization and remittance to the clients;

• Formulates answers for customer complaints regarding card activity, responds to email and telephone complaints received from the clients, branches or through website.

Cerinte
Experience/ Education requirements

• Previous similar experience 2-4 years;

• Finance/Economics/Business graduation.

Other requirements:

• Good knowledge of English language;

• Computer skills;

• Serious, loyal, reliable, flexible, possess developed negotiation skills, is result oriented and is a good team member;

• A good analytical skill, synthetic mind and is willing to invest a lot of time in his/her work.

If you meet these requirements and wish to apply for this position, please send your CV at the e-mail address: recruitment@marfinbank.ro

Expira la: 2011-10-02

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